The protection of your personal data is very important therefore please find below in more details what kind of information we collect and for what purposes.
Our primary aim in collecting personal information is to provide you with a customized experience on our website – aiming to show you information that is relevant to you.
Any personal data obtained by us during visiting our website or during your Booking process will be recorded and only be used in accordance with our Data Protection Policy. The website has simple registration form which enable you to request information, products and services. When you register for the secure sections of our website you will need to provide us information such as your name, e-mail address or other communication channels, your telephone number and country of origin. Depending on the activity booked, it may also be necessary for us to collect further information, such as your flight number or the age of the participants. If you request further information or contact us we may keep a record of that correspondence and incorporate the information it contains into our database.
Information we collect is Log file information, including IP addresses. You can visit public areas of the site without identifying yourself or providing any personal information.
Internet security
The provider of web hosting for this site is not used to store personal information of any kind. Any personal information that you do provide is stored on a separate and secure database server. There is no direct link between this database server and the internet and access is strictly limited. We do not directly track or record your usage of this website. This privacy policy may not apply to you if we believe you are misusing the website or if we are required to disclose information by a court of law or other relevant body.
Tracking IP addresses
Monitoring how long a user spends on the site and which pages he/she visits – this helps us evaluate the use of different parts of the website. As a rule, we don’t link IP addresses to anything that can identify you personally, ensuring you can remain anonymous. Nevertheless, we will attempt to use IP addresses to identify a user when we feel it is necessary to protect our services and other users.
Third party sites
Please be aware that some of the websites to which we provide links may collect personally identifiable information about you. We do not control these sites and are not responsible for the content or practices of third party websites. This privacy policy does not cover such sites.
In case you have any questions or suggestions regarding data protection or would like to exercise your rights, please feel free to contact us at the following email address: pristaravel@yahoo.co.jp or pristaravel@yahoo.com
GDPR Personal data responsibility Sunrise Takeo Ltd. (Prista Travel) has personal data responsibility. The protection is also governed by the Personal Data Act, which is superseded by the General Data Protection Regulation (GDPR) on May 25, 2018.
Processing of your personal data may also happen to fulfill obligations under laws, regulations and to handle issues and complaints. In addition to the above purposes, you agree that your personal information may be used for the purposes below and provide support for our market and customer analysis, risk management and statistics to provide you with a better travel offer and better service. We may also use your personal information to provide different offers of services or products from us, unless you have opposed your direct marketing notice. By providing information about your health condition, you agree that we process this personal information for the purpose of providing the trip or other services that you ordered. Health state data is never used for statistics, market research or marketing.
Who may be processing personal data?Your personal information is processed by our staff and by our collaborators for system services and administrative services, with whom we have contracts for the protection of personal data, personal data assistant agreements. Your personal data may also be processed within the travel industry, such as airlines, bus companies, hotels and local partners on the travel destination. Only necessary information is provided at any such time.
Processing of personal data in countries outside the EU and EEA Depending on where your destination is located and which partners you use, your personal data may be processed outside the EU and EEA. Although the destination of a trip is within the EU/EEA, for example, transport companies and hotels may be based outside the EU / EEA. Only the information required for the execution of the trip and other services is provided to partners. By submitting your personal information to us, you agree that we process personal data outside the EU and the EEA and are aware that privacy data protection may be lower than within the EU and EEA.
You have the right, at any time, to withdraw your consent to processing the information you have provided to us. This means that you can also request rectification or deletion of your personal information. Such a request is made in writing to us. Your data will then be corrected or deleted within a month’s time.
For more information please send us your request to: